Terms & Conditions
Please read the following Terms and Conditions carefully before using the site. By accessing the Site, you confirm having read and understood these
conditions. If you do not wish to be bound by these terms and
conditions, you cannot use the Site to order products.
General Terms of Sale
We, at TherapieVie.com wish to provide you with the best service possible. Standard processing time will be 5-7 business days. Though on occasion, with significant increases in sales volume, we cannot guarantee the availability of any product on the site. If an ordered product is out of stock, you will be notified by email once it becomes available again.
Should you wish to return a product, please contact us at 212.877.3307 or info@therapievie.com with details on the reason for return and you will be advised as to how to proceed. Please note that returns will only be accepted within 14 days of the date of original shipment on the strict condition that items are in their original purchase condition, not damaged, including the original product packaging manufacturer's containers, price tags. Shipping charges are non-refundable on returns & exchanges. Exchanges will incur a 20% restocking fee with the exception of defective items.
In the event that any product is damaged in shipment, we will replace that item immediately or refund you the amount of your original purchase.
Upon receipt of returned products, amount debited on your credit card to the order of Thérapie Vie with regard to said products (except for cost of delivery) will be credited as soon as possible.
In the event that TherapieVie.com's responsibility towards you is confirmed, said responsibility would be limited to an amount equal to the price of the returned product. Notwithstanding the foregoing, nothing in the present article can have the effect of limiting any right you may have as a consumer pursuant to any public laws which may apply to you. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and you agree to accept responsibility for all activities that occur under your account or password. TherapieVie.com does sell products to children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use TherapieVie.com only with the involvement of a parent or guardian. ThérapieVie.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
TherapieVie.com shall not be held responsible for a failure to execute, in whole or in part, any of its obligations towards you, nor for losses or damages that could result from such failure to execute, if said failure is as a result of an act of God or of any circumstance beyond its control.
Restrictions Related to Site Use
Unless otherwise indicated in one section of the Site or another, no part of the Site may be copied, reproduced, distributed, published, translated, downloaded, displayed or transmitted in any way without prior written consent from Thérapie NY. It is permitted to display or download items from the Site for non-commercial purposes only, and provided that said items are not modified and that all related copyrights are respected.
Trademarks
The trademarks (registered or not) and logos used or displayed on the Site belong exclusively to Thérapie NY or third parties. Nothing on the Site may be interpreted in any way that would allow, directly or indirectly, the use of a trademark shown on the Site without prior written consent from the owner of that trademark.
Liability Limitations
The Site and its contents are supplied as shown, without any implicit or explicit warranty. Subject to any public legislation to the contrary, Thérapie NY declines any responsibility and provides no warranties, particularly with regards to marketable quality or suitability for any particular use. Moreover, Thérapie NY makes no representation regarding the use, validity, accuracy or reliability of the items displayed on the Site, or with respect to the results ensuing from the use thereof. Although Thérapie NY takes every possible measure to avoid any errors on the Site, it waives any responsibility regarding any such errors that may appear. No related company, executive, employee, representative or agent of Thérapie NY can be held liable under any circumstances for damage related directly or indirectly to use of the Site, including the loss of data or profit as a consequence of the use of the Site's contents or inability to use said items.
User-Transmitted Information
As a Site user, you hereby acknowledge that all items, information and opinions transmitted to Thérapie NY by any means will become the complete and exclusive property of Thérapie NY, and you hereby waive all moral rights related thereto. Thérapie NY hereby advises you that it can, without issuing any compensation to you, use, reproduce, publish and license by any means and to whomever it sees fit any items you may have transmitted to it. Furthermore, you are not permitted to transmit any items to Thérapie NY that may be illegal, slanderous, obscene or contrary to any applicable law. By transmitting any content, you hereby represent to Thérapie NY that you own any and all relevant rights to such content, including copyrights. Thérapie NY reserves the right, at its sole discretion, to refrain from publishing or to retract any item you may have transmitted to it.
