Terms & Conditions

Thérapie New York. (hereinafter referred to as "Thérapie NY") operates the Thérapie NY Web site (hereinafter referred to as the "Site"). Use of the Site is governed by the terms and conditions outlined below, which constitute a contract between you and Thérapie NY. Thérapie NY may amend these terms and conditions at any time without prior notice.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SITE.

By accessing the Site, you confirm having read and understood these conditions. If you do not wish to be bound by these terms and conditions, you cannot use the Site to order products from.

1. CONDITIONS OF SITE USE

1.1 Location of Site Operations

Thérapie NY operates the Site from its offices in New York. Thérapie NY makes no representations to the effect that portions of the Site may be used outside the USA, and it is illegal to access the Site from territories where legislation deems the contents or access to the Site to be illegal. Any person choosing to access the Site does so of his/her own free will, and it is his/her responsibility to respect all applicable local legislation. Any claim regarding the Site and its contents, or ensuing as a consequence of the use of the Site, is governed by the laws applicable within the State of New York.

1.2 Restrictions Related to Site Use

Unless otherwise indicated in one section of the Site or another, no part of the Site may be copied, reproduced, distributed, published, translated, downloaded, displayed or transmitted in any way without prior written consent from Thérapie NY. It is permitted to display or download items from the Site for non-commercial purposes only, and provided that said items are not modified and that all related copyrights are respected.

1.3 Trademarks

The trademarks (registered or not) and logos used or displayed on the Site belong exclusively to Thérapie NY or third parties. Nothing on the Site may be interpreted in any way that would allow, directly or indirectly, the use of a trademark shown on the Site without prior written consent from the owner of that trademark.

1.4 Liability Limitations

The Site and its contents are supplied as shown, without any implicit or explicit warranty. Subject to any public legislation to the contrary, Thérapie NY declines any responsibility and provides no warranties, particularly with regards to marketable quality or suitability for any particular use. Moreover, Thérapie NY makes no representation regarding the use, validity, accuracy or reliability of the items displayed on the Site, or with respect to the results ensuing from the use thereof. Although Thérapie NY takes every possible measure to avoid any errors on the Site, it waives any responsibility regarding any such errors that may appear. No related company, executive, employee, representative or agent of Thérapie NY can be held liable under any circumstances for damage related directly or indirectly to use of the Site, including the loss of data or profit as a consequence of the use of the Site's contents or inability to use said items.

1.5 User-Transmitted Information

As a Site user, you hereby acknowledge that all items, information and opinions transmitted to Thérapie NY by any means will become the complete and exclusive property of Thérapie NY, and you hereby waive all moral rights related thereto. Thérapie NY hereby advises you that it can, without issuing any compensation to you, use, reproduce, publish and license by any means and to whomever it sees fit any items you may have transmitted to it. Furthermore, you are not permitted to transmit any items to Thérapie NY that may be illegal, slanderous, obscene or contrary to any applicable law. By transmitting any content, you hereby represent to Thérapie NY that you own any and all relevant rights to such content, including copyrights. Thérapie NY reserves the right, at its sole discretion, to refrain from publishing or to retract any item you may have transmitted to it.

2. GENERAL TERMS OF SALE

2.1 Price

2.1.1 The purchase price for each product ordered is the one that appears directly facing that product on the Site.
2.1.2 The cost of delivery and all applicable sales taxes are over and above the product price (except where it is indicated that delivery is included).
2.1.3 Thérapie NY reserves the right to change the price of any product offered on the Site at any time and without prior notice.
2.1.4 All prices are in U.S. dollars.
2.1.5 The price for products offered on the Site may differ from the price of the same products available in Thérapie NY brick and mortar stores.
2.1.6 Thérapie NY cannot confirm the price and availability of an item until after you have placed order.  However, we do NOT charge your credit card until after your order has entered the shipping process.  Despite our best efforts, a small number of the items in our site may be mispriced.  If an item?s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellations.

2.2 Product Returns

2.2.1 Subject to a 15% restocking fee, you may return any Thérapie NY product at any time up until the 14th day after their receipt on the strict condition that the product has not been removed from its original packaging and that this packaging has not been damaged.  Defective items may be exchanged for the same item without incurring the restocking fee penalty.
2.2.2 You must e-mail info@therapieny.com to get a return authorization code prior to returning any merchandise.  The return address is: Thérapie NY Returns, 309 Columbus Avenue, New York, NY 10023, USA. Returned products must be accompanied by the invoice and order number.
2.2.3 You must assume the cost and risks of product returns. You will assume the costs and risks related to transportation.  You are advised to use a transportation company that guarantees against losses and damages.
2.2.4 Upon receipt of returned products, amount debited on your credit card to the order of Thérapie NY with regard to said products (except for cost of delivery) will be credited as soon as possible, upon the condition that said products are received by Thérapie NY in the same condition in which they were delivered to you. 2.2.5 All Cosmetics and Make-up products are final sale. No refund will be granted.

2.3 Product Availability

2.3.1 Thérapie NY does not under any circumstances guarantee the availability of any product listed on the Site. If Thérapie NY cannot deliver any product ordered because of a lack of inventory, you will be notified by e-mail once the relevant inventory becomes available. You will then have the following options:

2.3.1.1 request that we deliver said products, in which case your credit card will be debited before the products are forwarded to you
2.3.1.2 cancel the products ordered, in which case no charges will be applied to your credit card
2.3.2 Thérapie NY is at no time responsible for any damages that you may incur as a result of a lack of inventory.

2.4 Responsibility

2.4.1 In the event that Thérapie NY's responsibility towards you is confirmed, said responsibility would be limited to an amount equal to the price of the returned product.
2.4.2 Notwithstanding the foregoing, nothing in the present article can have the effect of limiting any right you may have as a consumer pursuant to any public laws which may apply to you.
2.4.3 If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and you agree to accept responsibility for all activities that occur under your account or password.  Thérapie NY does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method.  If you are under 18, you may use Thérapie NY only with the involvement of a parent or guardian.  Thérapie NY reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

2.5 Act of God

Thérapie NY shall not be held responsible for a failure to execute, in whole or in part, any of its obligations towards you, nor for losses or damages that could result from such failure to execute, if said failure is as a result of an act of God or of any circumstance beyond its control.